Page 116 Setup or WD SmartWare is unable to detect a WD My Cloud device. If Setup or WD SmartWare is unable to detect a WD My Cloud device, then certain network protocols may be blocked on the network or the computer. In those cases, the WD My Cloud device is available through a direct IP or network name connection.

Oct 31, 2017 · If one can access the My Cloud on the local network using Windows File Explorer or Mac Finder then one shouldn’t have a problem using Smartware or WD Sync to access that local My Cloud unit. Troubleshooting steps if one can access the local My Cloud using Windows File Explorer or Mac Finder. Uninstall and reinstall the software. Ensure no Power On Your WD My Cloud. The next step in the WD My Cloud setup is to power on the device. Turn on the hard drive. You'll see the power light blink on as it runs through its internal startup. After a few moments, the light will stop blinking and remain constantly on. This means you're ready to continue with the setup. Creating the Cloud Network No WD Cloud drives found. Check that your WD Cloud drive is connected to your router and powered on. The blue light on the front should be on and not blinking. Make sure that your WD Cloud drive and this computer are on the same network. Shared with My Cloud Home My Cloud Web access. Securely access your photos, music and files from anywhere. My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. With the My Cloud Home app, you can access, upload and share your content from anywhere

Installing the WD My Cloud Backup Device . The existing network attached storage device, WD My Book World, in each county office is old and unreliable. To make sure your files and folders continue to be backed up on a continuous basis, your office has been given a new device to install.

My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. With the My Cloud Home app, you can access, upload and share your content from anywhere Specify the necessary WD My Cloud setup print settings and select the Print option. Disclaimer Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Jan 10, 2018 · I assume that WD is giving the user (on the more expensive multi bay My Cloud units) the option to configure the FTP port to an alternate port than the default/standard port 21 that is typically used for FTP .

WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email

Oct 04, 2013 · The WD My Cloud is an extension of WD's portfolio of personal cloud hard drives that offer simple configuration and easy to consume content wherever you go across just about any device. For this single-bay WD My Cloud, the focus is entirely upon usability and content sharing, two significant challenges often seen in the small NAS space. The Western Digital My Cloud Home is the company's latest offering in personal cloud storage solutions. It's a small, compact rectangular, unassuming device measuring 6-7/8” high x 2-1/8” wide x 5-1/2” deep, with a stylish two tone color of white and metallic silver plastic exterior housing the spinning hard drive inside the unit. Find many great new & used options and get the best deals for Western Digital WD Diskless My Cloud Ex2 Ultra Network Attached Storage - NAS at the best online prices at eBay! Free shipping for many products! Re: WD My Cloud and Nighthawk R7000 Seriusly, you shouldn't need to do any of this. Reset the router and the NAS (45 second reset for the MyCloud), plug the mycloud into the router, turn everything on, go to Computer, Network, and under Storage, right click on MyCloud and click on View Device Webpage.